SIA
Last:6.97
-0.08
SIA revived
Post Reply
521-540 of 11712
Singapore Airlines Turbulence | Flight Flew Through Dangerous Zone That Pilots Fear
https://www.youtube.com/watch?v=43KAVtWKskc
Is the pilot aware of the dangerous route most pilots feared?
Trade with curiosity and DYODD
Sin_Cos_Tan ( Date: 29-May-2024 16:29) Posted:
Analysts whom The Business Times spoke to agreed that the unexpected tragedy is expected to have limited impact on SIA' s reputation or financial standing.
As the tragic incident is not believed to have resulted from human error or faulty equipment, SIA' s brand is not expected to be affected.
Joelton ( Date: 29-May-2024 10:58) Posted:
Time for SIA to show it has what it takes to soar higher post-pandemic
It has gone from a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic to posting its highest-ever earnings of S$2.7 billion for the FY2024 ended March
SINGAPORE Airlines (SIA) : C6L 0% has endured a difficult time over the last four years.
The national carrier fell to a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic.
It raised S$15 billion from selling rights in 2020 and 2021, including S$9.7 billion of zero-coupon mandatory convertible bonds (MCBs), to tide the group through the pandemic that sent the global aviation industry into a tailspin.
This helped the group &ndash including its budget airline Scoot &ndash to not only stay afloat, but also largely preserve its pilots and aircraft fleet. It was also able to keep the crew operationally ready while waiting in the wings for the pandemic to pass.
On May 15 this year, SIA delivered its highest-ever earnings of S$2.7 billion for the FY2024 ended March. It also announced that it will be redeeming the remaining MCBs on Jun 24 before their maturity in 2030.
Its passenger capacity is now comparable to pre-pandemic levels. With these benchmarks, SIA could be said to have put the pandemic firmly behind it.
What was meant to be a transition back to a &ldquo business as usual&rdquo mode for SIA took place in a difficult landscape presenting multiple challenges &ndash geopolitical tensions, macroeconomic uncertainties, supply chain constraints and inflationary pressures, to name a few.
Besides competition, the vagaries of the operating environment also require airlines to be responsive and nimble.
SIA was thrust into the international spotlight last week when one of its aircraft flying from London to Singapore encountered &ldquo sudden extreme turbulence&rdquo , which resulted in one death and dozens of injuries. The flight was diverted to Bangkok.
The carrier&rsquo s crisis-handling skills were put to the test, and it appears to have passed with flying colours so far. SIA won compliments from some quarters for being prompt and clear in its updates, preserving its brand from any immediate hit.
Analysts whom The Business Times spoke to agreed that the unexpected tragedy is expected to have limited impact on SIA&rsquo s reputation or financial standing.
As the tragic incident is not believed to have resulted from human error or faulty equipment, SIA&rsquo s brand is not expected to be affected.
Notwithstanding the record-breaking earnings in FY2024, however, the group continues to see some operational pressures.
For one thing, passenger yields declined in its latest financial year ended March as its peers continued to ramp up their capacity. Non-fuel expenditures rose as suppliers updated prices in line with inflation.
Passenger yields at SIA and Scoot have dipped year on year in every quarter in FY2024, or 7.6 per cent for the full year. The yield for the budget carrier fell more steeply, by 15.9 per cent, than that of the full-service airline parent, which slid 4.7 per cent.
Scoot posted a steep decline of 68.2 per cent year on year in operating profit, while that of the full-service carrier fell 13.1 per cent.
This caused the group&rsquo s operating profit to fall 19.5 per cent for the second half of FY2024.
SIA CEO Goh Choon Phong pointed out at the financial results briefing that Scoot&rsquo s steep profit slide had to do with the budget unit&rsquo s operations being largely regional. &ldquo Regional routes are the ones that see a greater injection of capacity, so you can expect there is greater competitive pressure,&rdquo he said.
Scoot has had years of loss-making before the pandemic. Perhaps the challenges of supply chain constraints and geopolitical tensions were less pronounced pre-pandemic.
But the airline industry has always been a highly competitive one &ndash perhaps even more so in this post-Covid era as some upstarts entered the industry opportunistically, hoping to grab a slice of the robust travel demand and elevated yields.
Some airlines that had been awash in red before the pandemic managed to wrest a big cut off their debts in bankruptcy protection during the pandemic, and thus reset their balance sheets.
Corporate travel, meanwhile, has not recovered to pre-pandemic levels. And whether or when the current robust travel demand would fizzle out is yet unknown.
SIA flexed its muscles when it overcame the pandemic&rsquo s challenges and was the first off the blocks to capture pent-up travel demand after borders reopened, and rewarded shareholders and staff alike.
Goh was confident that the group would be able to take on the challenges in the post-pandemic world as he asked rhetorically at the results briefing: &ldquo More importantly, do we have what it takes? We believe so.&rdquo
It is now time for the group&rsquo s management to show that it is capable of executing its strategies well in the business-as-usual world and continue to soar even higher.
|
|
|
|
Analysts whom The Business Times spoke to agreed that the unexpected tragedy is expected to have limited impact on SIA' s reputation or financial standing.
As the tragic incident is not believed to have resulted from human error or faulty equipment, SIA' s brand is not expected to be affected.
Joelton ( Date: 29-May-2024 10:58) Posted:
Time for SIA to show it has what it takes to soar higher post-pandemic
It has gone from a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic to posting its highest-ever earnings of S$2.7 billion for the FY2024 ended March
SINGAPORE Airlines (SIA) : C6L 0% has endured a difficult time over the last four years.
The national carrier fell to a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic.
It raised S$15 billion from selling rights in 2020 and 2021, including S$9.7 billion of zero-coupon mandatory convertible bonds (MCBs), to tide the group through the pandemic that sent the global aviation industry into a tailspin.
This helped the group &ndash including its budget airline Scoot &ndash to not only stay afloat, but also largely preserve its pilots and aircraft fleet. It was also able to keep the crew operationally ready while waiting in the wings for the pandemic to pass.
On May 15 this year, SIA delivered its highest-ever earnings of S$2.7 billion for the FY2024 ended March. It also announced that it will be redeeming the remaining MCBs on Jun 24 before their maturity in 2030.
Its passenger capacity is now comparable to pre-pandemic levels. With these benchmarks, SIA could be said to have put the pandemic firmly behind it.
What was meant to be a transition back to a &ldquo business as usual&rdquo mode for SIA took place in a difficult landscape presenting multiple challenges &ndash geopolitical tensions, macroeconomic uncertainties, supply chain constraints and inflationary pressures, to name a few.
Besides competition, the vagaries of the operating environment also require airlines to be responsive and nimble.
SIA was thrust into the international spotlight last week when one of its aircraft flying from London to Singapore encountered &ldquo sudden extreme turbulence&rdquo , which resulted in one death and dozens of injuries. The flight was diverted to Bangkok.
The carrier&rsquo s crisis-handling skills were put to the test, and it appears to have passed with flying colours so far. SIA won compliments from some quarters for being prompt and clear in its updates, preserving its brand from any immediate hit.
Analysts whom The Business Times spoke to agreed that the unexpected tragedy is expected to have limited impact on SIA&rsquo s reputation or financial standing.
As the tragic incident is not believed to have resulted from human error or faulty equipment, SIA&rsquo s brand is not expected to be affected.
Notwithstanding the record-breaking earnings in FY2024, however, the group continues to see some operational pressures.
For one thing, passenger yields declined in its latest financial year ended March as its peers continued to ramp up their capacity. Non-fuel expenditures rose as suppliers updated prices in line with inflation.
Passenger yields at SIA and Scoot have dipped year on year in every quarter in FY2024, or 7.6 per cent for the full year. The yield for the budget carrier fell more steeply, by 15.9 per cent, than that of the full-service airline parent, which slid 4.7 per cent.
Scoot posted a steep decline of 68.2 per cent year on year in operating profit, while that of the full-service carrier fell 13.1 per cent.
This caused the group&rsquo s operating profit to fall 19.5 per cent for the second half of FY2024.
SIA CEO Goh Choon Phong pointed out at the financial results briefing that Scoot&rsquo s steep profit slide had to do with the budget unit&rsquo s operations being largely regional. &ldquo Regional routes are the ones that see a greater injection of capacity, so you can expect there is greater competitive pressure,&rdquo he said.
Scoot has had years of loss-making before the pandemic. Perhaps the challenges of supply chain constraints and geopolitical tensions were less pronounced pre-pandemic.
But the airline industry has always been a highly competitive one &ndash perhaps even more so in this post-Covid era as some upstarts entered the industry opportunistically, hoping to grab a slice of the robust travel demand and elevated yields.
Some airlines that had been awash in red before the pandemic managed to wrest a big cut off their debts in bankruptcy protection during the pandemic, and thus reset their balance sheets.
Corporate travel, meanwhile, has not recovered to pre-pandemic levels. And whether or when the current robust travel demand would fizzle out is yet unknown.
SIA flexed its muscles when it overcame the pandemic&rsquo s challenges and was the first off the blocks to capture pent-up travel demand after borders reopened, and rewarded shareholders and staff alike.
Goh was confident that the group would be able to take on the challenges in the post-pandemic world as he asked rhetorically at the results briefing: &ldquo More importantly, do we have what it takes? We believe so.&rdquo
It is now time for the group&rsquo s management to show that it is capable of executing its strategies well in the business-as-usual world and continue to soar even higher.
|
|
-3G is enough to break spines and skulls if you crash.
Horrible incident.
faizeen ( Date: 29-May-2024 15:59) Posted:
https://www.todayonline.com/news/sq321-turbulence-change-gforce-3times-earth-pull-fly-seats-2431676
29 May 2024
SQ321 turbulence: Early findings show passengers experienced change in G-force almost 3 times Earth' s pull
WHAT HAPPENED ON FLIGHT SQ321
SQ321 departed London on May 20 and the flight was normal prior to the turbulence event.
At 07:49 UTC (3.49pm Singapore time) on May 21, the aircraft was passing over the south of Myanmar at 37,000 ft (11,300m) and likely flying over an area of developing convective activity.
|
|
https://www.todayonline.com/news/sq321-turbulence-change-gforce-3times-earth-pull-fly-seats-2431676
29 May 2024
SQ321 turbulence: Early findings show passengers experienced change in G-force almost 3 times Earth' s pull
WHAT HAPPENED ON FLIGHT SQ321
SQ321 departed London on May 20 and the flight was normal prior to the turbulence event.
At 07:49 UTC (3.49pm Singapore time) on May 21, the aircraft was passing over the south of Myanmar at 37,000 ft (11,300m) and likely flying over an area of developing convective activity.
Time for SIA to show it has what it takes to soar higher post-pandemic
It has gone from a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic to posting its highest-ever earnings of S$2.7 billion for the FY2024 ended March
SINGAPORE Airlines (SIA) : C6L 0% has endured a difficult time over the last four years.
The national carrier fell to a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic.
It raised S$15 billion from selling rights in 2020 and 2021, including S$9.7 billion of zero-coupon mandatory convertible bonds (MCBs), to tide the group through the pandemic that sent the global aviation industry into a tailspin.
This helped the group &ndash including its budget airline Scoot &ndash to not only stay afloat, but also largely preserve its pilots and aircraft fleet. It was also able to keep the crew operationally ready while waiting in the wings for the pandemic to pass.
On May 15 this year, SIA delivered its highest-ever earnings of S$2.7 billion for the FY2024 ended March. It also announced that it will be redeeming the remaining MCBs on Jun 24 before their maturity in 2030.
Its passenger capacity is now comparable to pre-pandemic levels. With these benchmarks, SIA could be said to have put the pandemic firmly behind it.
What was meant to be a transition back to a &ldquo business as usual&rdquo mode for SIA took place in a difficult landscape presenting multiple challenges &ndash geopolitical tensions, macroeconomic uncertainties, supply chain constraints and inflationary pressures, to name a few.
Besides competition, the vagaries of the operating environment also require airlines to be responsive and nimble.
SIA was thrust into the international spotlight last week when one of its aircraft flying from London to Singapore encountered &ldquo sudden extreme turbulence&rdquo , which resulted in one death and dozens of injuries. The flight was diverted to Bangkok.
The carrier&rsquo s crisis-handling skills were put to the test, and it appears to have passed with flying colours so far. SIA won compliments from some quarters for being prompt and clear in its updates, preserving its brand from any immediate hit.
Analysts whom The Business Times spoke to agreed that the unexpected tragedy is expected to have limited impact on SIA&rsquo s reputation or financial standing.
As the tragic incident is not believed to have resulted from human error or faulty equipment, SIA&rsquo s brand is not expected to be affected.
Notwithstanding the record-breaking earnings in FY2024, however, the group continues to see some operational pressures.
For one thing, passenger yields declined in its latest financial year ended March as its peers continued to ramp up their capacity. Non-fuel expenditures rose as suppliers updated prices in line with inflation.
Passenger yields at SIA and Scoot have dipped year on year in every quarter in FY2024, or 7.6 per cent for the full year. The yield for the budget carrier fell more steeply, by 15.9 per cent, than that of the full-service airline parent, which slid 4.7 per cent.
Scoot posted a steep decline of 68.2 per cent year on year in operating profit, while that of the full-service carrier fell 13.1 per cent.
This caused the group&rsquo s operating profit to fall 19.5 per cent for the second half of FY2024.
SIA CEO Goh Choon Phong pointed out at the financial results briefing that Scoot&rsquo s steep profit slide had to do with the budget unit&rsquo s operations being largely regional. &ldquo Regional routes are the ones that see a greater injection of capacity, so you can expect there is greater competitive pressure,&rdquo he said.
Scoot has had years of loss-making before the pandemic. Perhaps the challenges of supply chain constraints and geopolitical tensions were less pronounced pre-pandemic.
But the airline industry has always been a highly competitive one &ndash perhaps even more so in this post-Covid era as some upstarts entered the industry opportunistically, hoping to grab a slice of the robust travel demand and elevated yields.
Some airlines that had been awash in red before the pandemic managed to wrest a big cut off their debts in bankruptcy protection during the pandemic, and thus reset their balance sheets.
Corporate travel, meanwhile, has not recovered to pre-pandemic levels. And whether or when the current robust travel demand would fizzle out is yet unknown.
SIA flexed its muscles when it overcame the pandemic&rsquo s challenges and was the first off the blocks to capture pent-up travel demand after borders reopened, and rewarded shareholders and staff alike.
Goh was confident that the group would be able to take on the challenges in the post-pandemic world as he asked rhetorically at the results briefing: &ldquo More importantly, do we have what it takes? We believe so.&rdquo
It is now time for the group&rsquo s management to show that it is capable of executing its strategies well in the business-as-usual world and continue to soar even higher.
U hit the nail on the spot .....turning from a 4.3B lost to a plus 2.7B profit is NOT an easy task ......in 4 years
More so , retiring its bond .
Barring any major war or issue ....SIA has only one direction and that is to move up .
Rewarding its staff and SH now ....do tell volume of this strong management ....preparing them for the next wave of growth.
( Pilots and staff are all at the service level in many ways and SIA image is still among the top )
So personally I think the profit will still pour in ....its a matter at what rate .
DYODD
happy investing.
Sin_Cos_Tan ( Date: 29-May-2024 10:08) Posted:
Time for SIA to show it has what it takes to soar higher post-pandemic
SINGAPORE Airlines (SIA) : C6L 0% has endured a difficult time over the last four years.
The national carrier fell to a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic.
It raised S$15 billion from selling rights in 2020 and 2021, including S$9.7 billion of zero-coupon mandatory convertible bonds (MCBs),
to tide the group through the pandemic that sent the global aviation industry into a tailspin....
https://www.businesstimes.com.sg/opinion-features/columns/time-sia-show-it-has-what-it-takes-soar-higher-post-pandemic
Sin_Cos_Tan ( Date: 27-May-2024 09:52) Posted:
Singapore Airlines (SIA) posted a record full-year net profit of S$2.7 billion for FY2024 on May 15
and is proposing a higher dividend payout for shareholders and a fatter bonus for staff.
SIA is not just having record profit .....
1. it has REDEEMED all its bond .....
2. declared final dividend of 38 cents per share results in a total payout of 48 cents per share for FY2023/24, or a dividend yield of 7.2% at $ 6.69
3. SIA staff rewarded with nearly 8 months of bonus pay as airline posts record S$2.7 billion profit for FY2024
All these indicate that SIA is a Company with strong balance sheet and financially healthy .
PDYODD
|
|
|
|
Need to learn from YZJSB
Trade with soaring and DYODD
Sin_Cos_Tan ( Date: 29-May-2024 10:08) Posted:
Time for SIA to show it has what it takes to soar higher post-pandemic
SINGAPORE Airlines (SIA) : C6L 0% has endured a difficult time over the last four years.
The national carrier fell to a record net loss of S$4.3 billion for FY2021 at the height of the Covid-19 pandemic.
It raised S$15 billion from selling rights in 2020 and 2021, including S$9.7 billion of zero-coupon mandatory convertible bonds (MCBs),
to tide the group through the pandemic that sent the global aviation industry into a tailspin....
https://www.businesstimes.com.sg/opinion-features/columns/time-sia-show-it-has-what-it-takes-soar-higher-post-pandemic
Sin_Cos_Tan ( Date: 27-May-2024 09:52) Posted:
Singapore Airlines (SIA) posted a record full-year net profit of S$2.7 billion for FY2024 on May 15
and is proposing a higher dividend payout for shareholders and a fatter bonus for staff.
SIA is not just having record profit .....
1. it has REDEEMED all its bond .....
2. declared final dividend of 38 cents per share results in a total payout of 48 cents per share for FY2023/24, or a dividend yield of 7.2% at $ 6.69
3. SIA staff rewarded with nearly 8 months of bonus pay as airline posts record S$2.7 billion profit for FY2024
All these indicate that SIA is a Company with strong balance sheet and financially healthy .
PDYODD
|
|
|
|
好 展 望 ， 买 ！
Sin_Cos_Tan ( Date: 28-May-2024 10:50) Posted:
|
Likely to drop after ex-date.
Trade with expectation and DYODD
Well done, stay calm and seek help from company, SIA CEO tells staff in memo
SINGAPORE &ndash Singapore Airline chief executive officer Goh Choon Phong, who has been at the forefront of managing the aftermath of a freak turbulence incidence on May 21 involving flight SQ321, thanked his staff and acknowledged the anxiety many of them were feeling.
In a message to staff circulated on May 26, the same day the affected Boeing B777-ER was flown back to Singapore, Mr Goh told them to get some rest and spend time with loved ones.
&ldquo The last five days have been immensely challenging for everyone at Singapore Airlines following the extreme turbulence encountered on board flight SQ321 over the Irrawaddy Basin on Tuesday, 21 May, which very sadly resulted in one fatality and multiple serious injuries,&rdquo he wrote.
&ldquo I offer our deepest condolences to the family of the deceased.&rdquo
He added: &ldquo Our agility, dedication and team spirit were evident during this period. The Singapore-based crisis management team sprang into action, while our Bangkok station and their local partners mobilised all available resources and medical teams to receive the aircraft.
&ldquo A Go-Team, including first responders and staff volunteers from Singapore, was swiftly dispatched to Bangkok to provide additional support.&rdquo
Flight SQ321 from London to Singapore hit severe turbulence as it approached Myanmar at around 4.30pm on May 21, resulting in the death of one passenger from a heart attack and injuries to several dozen others. Many passengers remain hospitalised in Bangkok, where the plane diverted to soon after the incident.
Mr Goh, who has been in Bangkok visiting injured passengers of the flight, said a relief flight &ndash carrying 131 passengers and 12 crew members from SQ321 who were cleared to travel &ndash landed in Singapore on May 22, early in the morning.
&ldquo Dozens of our people, together with our airport partners in Singapore, were there to assist them, and facilitate their smooth clearance and onward journey to homes, hotels or connecting flights,&rdquo he shared.
&ldquo In Bangkok, our volunteer customer care representatives from around the world have been giving direct support to those who have been hospitalised, as well as their families and loved ones. Stations across our global network are involved in on-ground communications, follow-up checks and logistics.&rdquo
He added that SIA staff worldwide had maintained day-to-day operations, with many stepping in for those directly responding to SQ321.
&ldquo So much has happened in such a short time. It has been undeniably intense, with everyone working at a relentless pace as we collectively responded to SQ321. On behalf of the SIA board and the entire management team, I would like to thank you from the bottom of my heart,&rdquo Mr Goh wrote.
&ldquo At the same time, as we continue to provide attentive care to the affected passengers and crew members, please take care of yourselves and your health. Your physical and mental well-being are extremely important. When you get a chance, please rest and spend some time with your loved ones.&rdquo
He said passengers of the flight had commended the SIA crew, who selflessly assisted them despite their own injuries, as well as the pilots, for safely diverting and landing in Bangkok.
&ldquo When I met our injured crew members, I reassured them that the company will continue to look after them as they recover from their injuries and get through this difficult time.&rdquo
He asked staff who needed additional support to reach out to their managers, or use SIA&rsquo s internal resources.
&ldquo We are here for you. Your commitment to our customers, colleagues, and the company truly reflects the Singapore Airlines spirit. I am immensely proud and honoured to be leading the SIA family.&rdquo
SIA is reaching new heights - and carrying investors along for the ride
The data suggests that despite higher fuel costs and competition, the operating numbers for the carrier group have been hitting new recent highs. ST PHOTO: LIM YAOHUI
SINGAPORE - I am not a betting man, but if I were, I' d place some money on Singapore Airlines posting another record set of financial results on May 15.
The data suggests that despite higher fuel costs and competition, the operating numbers for the carrier group - which includes low-cost carrier Scoot - have been hitting new recent highs.
Singapore Airlines (SIA) posted a record full-year net profit of S$2.7 billion for FY2024 on May 15
and is proposing a higher dividend payout for shareholders and a fatter bonus for staff.
SIA is not just having record profit .....
1. it has REDEEMED all its bond .....
2. declared final dividend of 38 cents per share results in a total payout of 48 cents per share for FY2023/24, or a dividend yield of 7.2% at $ 6.69
3. SIA staff rewarded with nearly 8 months of bonus pay as airline posts record S$2.7 billion profit for FY2024
All these indicate that SIA is a Company with strong balance sheet and financially healthy .
PDYODD
Sin_Cos_Tan ( Date: 24-May-2024 14:39) Posted:
基 金 评 级 机 构 过 去 几 年 都 以 老 掉 牙 的 理 由 (不 外 是 营 运 成 本 上 漲 ， 油 价 上 漲 ， 兢 爭 竞 争 加 剧 ....) 压 低 SIA目 標 價 (TP)....
Despite all the negative negative reviews , SIA still managed to achieve record-breaking net profit in FY 2022/2023, 2023/2024...
1. FY 2022/2023 Full year results....
SIA GROUP POSTS HIGHEST NET PROFIT IN ITS 76-YEAR HISTORY
2.FY 2023/2024 Full year results....
SIA GROUP POSTS RECORD FULL YEAR NET PROFIT OF $2.675 Billions
SIA is not just having record profit .....it has REDEEMED all its bond .....
declared final dividend of 38 cents per share,
results in a total payout of 48 cents per share for FY2023/24, or a dividend yield of 7.2% at $ 6.69
PE ratio 10.57 (FY 2022 / 2023 : 19.13
Sin_Cos_Tan ( Date: 17-May-2024 09:03) Posted:
Recap..
FY 2022/2023 Full year results....
SIA GROUP POSTS HIGHEST NET PROFIT IN ITS 76-YEAR HISTORY
Share prices reaction ....
16/5/23 - $5.92
16/6/23 - $8.05 (high)
P/E ratio before FY 2023/24 results announcement : 19.13
FY 2023/2024 Full year results....
SIA GROUP POSTS RECORD FULL YEAR NET PROFIT OF $2,675 MILLION
+SIA posted a 24 per cent year-on-year increase in net profit to a record high of S$2.7 billion ( FY 2022/2023 : $2.16 B )
+Revenue climbed 7 % to $19 billion ( FY 2022/2023 : $17.78 B )
+Proposed final dividend increase 26.3% to 48 cents per share ( FY 2022/2023 : 38 cents )
+Earnings per share increase 77.8% to 63.3 cents ( 2022/23 - 35.6 cents)
+By 24/6/24 , the Company would have fully redeemed the $9.7 billion of MCBs that were issued in 2020 and 2021. |
|
|
|
|
8 months bonus + hefty payout to SQ321 victims.
Trade with poor SIA and DYODD
Customer-centricity
is a business strategy that' s based on
putting your customer first and
at the core of your business
in order to provide
a positive experience and
build long-term relationships.
](https://postimg.cc/0byPLSV5))
